Welcome

Maven AGI combines AI with enterprise data in all its forms to instantly answer customer questions of all kinds on any surface.

Maven can improve your customer experience through a variety of advanced AI tools and integrations designed to enhance efficiency, reduce costs, and improve customer satisfaction.

• Generative AI Agent Co-Pilot: Offers real-time assistance to agents, improving response consistency and speed. Natively integrated with popular ticketing platforms including Salesforce, Zendesk and Freshdesk.
• Enable self service ticket resolution across channels with Conversational AI Chat Agents: Maven’s AI Chat Agents can handle most tickets automatically, reducing the workload on human agents and improving response times.
• Supercharge help center with instant answers: Provides quick and reliable answers, enhancing self-service and reducing the strain on support staff.
• Data-Driven Insights: Maven provides comprehensive analytics and reporting, offering strategic insights into customer behavior and support efficiency.
• Any question: Maven is more than simple customer support. Actions allow deep integration into your product, allowing customers to accomplish tasks and self-serve complex issues.
• Anywhere: Maven is available in any integration. The App Marketplace includes native Zendesk, Salesforce, and Freshdesk experiences as well as Slack, SMS and multiple Chat UIs. The Maven API allows you to build your own custom integrations in any language allowing deep product experiences.

Maven is easy to buy, easy to implement, and easy to use with immediate time to value because it is secure, grounded in truth, and provides measurable ROI.

Products

Motivation

We built Maven AGI to answer questions instantly, suggest follow ups, and take action.

Maven reimagines the customer experience to lower costs and improve speed and quality while driving better customer satisfaction.