Overview

Maven integrates with many existing systems using Apps built upon the Maven platform. The Maven App Directory offers a continually growing list of pre-built apps including but not limited to:

Maven Surfaces

• A traditional popup Chat Widget that can be installed on pages.
• A Full Page Search experience that can be styled and made available for your users.
• An Instant Answers Widget search experience embeddable as an iframe on an existing page.

3rd Party Surfaces

• An app for a Maven agent to participate in Slack
• An SMS app for interacting with Maven via mobile phone.

Ticketing Systems

To allow employees to more effectively work in the systems they currently use, we provide a number of integrations with existing ticketing systems, including:

• Freshdesk
• Front
• Intercom
• Zendesk
• Salesforce

Custom Integrations

Additionally, the Maven Platform allows you to build your own custom integrations in any programming language allowing you to create deep product experiences.

• Connect Maven to your internal systems for knowledge, actions, or customer data
• Push Maven data to any BI tool for analysis
• Integrate Maven chat in your existing UI - whether on mobile or web